Tue, 11 Oct 2011 17:51:14 GMT

Right to Service Act comes into force in Punjab



Ludhiana, Oct 10 (PTI) The Right to Service Act ensuring time-bound delivery of public services to the people as a matter of right came into force in Punjab today.
"The Act strikes at the root cause of corruption by taking away discretion of government officials besides binding them to deliver time-bound services," Deputy Chief Minister Sukhbir Singh Badal said at a function here.
The public-interaction function was held to seek suggestions from the citizens on further improving the Act.

Under the Punjab Right to Service Act-2011 RTS, time-bound delivery of 67 citizen-centric services to the public as a matter of right will be ensured.
Besides, a provision for punishing civil servants in case they fail to comply with the prescribed time-frame has been incorporated.

"The purpose of this act is to empower citizens, to restore their dignity, repose trust of the citizens in the transparency of administration and make administration accountable to the public," Badal said.

The Act covers services of the departments of local government, transport, housing and urban development, revenue, health, home, social security, food and civil supplies and rural water supply besides the police department, he said. PTI VJ PMS RKC
Now citizens would be able to get copies of birth or death certificates within 2 days, post-mortem reports within 3 days, certified copies of record within 7 days, demarcation of land within 21 days, attestation of uncontested mutations within 15 days, the Deputy Chief Minister said.

It provides sanction of building plans within 30 days, occupation certificate within 15 days, NOC within 21 days, conveyance deed within 15 days, No Due Certificates within 7 days, retransfer of property within 15 days, retransfer of property in case of death within 45 days, permission to mortgage within 7 days, completion certificate within 15 days, sanction of water connection within 7 days and sewage connection also in 7 days.

Badal said elimination of affidavits, doing away with discretionary powers of Tehsildars allowing citizens for self-certification of certificate rather than by Gazetted officers and self-certification of building plans will empowered the citizens. PTI VJ PTI PMS
Ludhiana, Oct 10 (PTI) Deputy Chief Minister Sukhbir Singh Badal today unveiled ''Punjab Right to Service Act-2011 (RTS)'', ensuring time bound delivery of 67 services to citizens as a matter of right.
Launching the Act in the inaugural function of public interaction to disseminate the new legislation and seeks suggestions from public to further improve it, Badal described it a historic moment for empowering citizens.
Describing it a furtherance of Anna Hazare�s anti-corruption crusade, he said that by making the systems transparent through e-governance and e-tendering we had struck heavily on corrupt practices.
"If Congress led UPA government had gone for E-tendering for allocation of spectrum, there would not have been any 1.76 lakh crore 2G Scam," he said.
He said that RTS coupled with governance reforms and IT enabled ervices besides E-Governance would make it a most successful model of governance.
Giving the background of this Act, he said that this Act was planned as a part governance reforms initiative by the Government as citizen was getting service.
He said that he wanted to empower citizen as a �King� doing away the culture of �Mai Baap� since British Rule.
He said that the purpose of this act was empowering citizens restoring their dignity, reposing trust of the citizens in the transparency of administration and making administration accountable to the public. MORE PTI VJ PTI 10101527 NNNN ZCZC PRI KUB .LUDHIANA CHG6 PB-ACT 2 LAST
Badal said that elimination of affidavits, doing away with discretionary powers of Tehsildars allowing citizens for self-certification of certificate rather than by Gazetted officers, self-certification of building plans were certain measures that empowered the citizens.
Giving the salient features of the Act, Badal said that this Act was backed by statutory provisions ensuring timely delivery of services and has definite scope for improvement.
He said that this Act was a learning process and after stabilising in implementation of this act, more services would be added in the scope of this Act.
Giving details of notified services covered in the Act, Badal said that the act covers 12 services of local government department, 9 of transport department, 8 of housing and urban development department, 6 of revenue department, 4 of health, 4 of home, 2 of social security, 1 of food and civil supplies, 1 of rural water supply and record 20 services of Police department.
The Act provides sanction of building plans within 30 days, occupation certificate within 15 days, NOC within 21 days, conveyance deed within 15 days, No Due Certificates within 7 days, retransfer of property within 15 days, retransfer of property in case of death within 45 days, permission to mortgage within 7 days, completion certificate within 15 days, sanction of water connection within 7 days and sewage connection also in 7 days.
Now citizens would be able to get copies of birth/death certificates within 2 days, post-mortem reports within 3 days, certified copies of record within 7 days, demarcation of land within 21 days, attestation of uncontested mutations within 15 days.
Elaborating the governance reforms initiated by the Government, Badal said that legislative reforms in archaic revenue acts improving citizen services delivery by IT initiatives were set to make the administration transparent.
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