A world-class police station in India?

I have always believed that there can be no world-class governance without a world-class mind.
 
Whole hordes of bigwigs beginning from the Prime Minister to high officials in Central and Governments to business tycoons to common citizens from India have been travelling almost right  from Independence to various parts of the world and have observed first hand world-class standards at work: Clean environment, orderly traffic, performance-oriented work ethic, dedicated service, devotion to duty, respect for citizens — all exemplifying the attributes of accountability, discipline and transparency.

With all that, how come they have failed to transplant on the Indian soil all the resplendent aspects of governance they have seen in operation in the countries they have been visiting?

How is it that citizens seldom hear from even one Minister, IAS/IPS officer, police person, public servant and business executive those sweet words — May I help you? — which one hears in every public office right from the moment one lands in London, Berlin, Paris, or Washington?

Why is it that we see ministers and high dignitaries scurrying away without stopping when a citizen whose taxes have propped them up, approaches them with some complaint or suggestion? Why is it getting a reply from a public servant to a citizen’s letter or email — leave alone redress for his grievance — is a rarity in India?